Refund & Return Policy

Customer satisfaction is our priority. If you are not satisfied with your order, you may request a refund under the conditions below.

Refund Eligibility

Refund requests must be submitted within 24 hours after purchase
Orders that have not been processed yet may be eligible for a full refund
If the digital IDP has not been delivered yet, a refund is possible

Refund Process

All refund requests are reviewed within 24–48 hours
Once approved, refunds are processed to the original payment method
It may take 5–10 business days depending on the bank or provider

Non-Refundable Cases

If the digital IDP has already been delivered
If incorrect or false information was provided by the customer
If the customer changes their mind after processing has started

Important Notes

The IDP is a translation document, not a government-issued license
Customers must check local regulations before purchasing
No refund will be issued due to misuse or misunderstanding of the service

Need Help?

This policy is provided by Global License Authority LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. For questions about refunds, contact us by email.

support@globallicenseauthority.com